Diversified Educational Services, desacademey.com (referred to herein as “desacademey.com,” “we,” “us,” or collectively, as “Company”) is committed to maintaining the privacy of your information and to safeguarding your privacy online. Please read the information below about our use of your personal information. We will never share any of your personal information with anyone for any reason.
If our verification letter is not accepted by the requesting court or agency within 30 days of purchase, you will receive a full refund. We are unable to process refunds after 30 days and therefore suggest that all panels be completed before 30 day time frame. We will attempt to make all adjustments necessary to ensure that you do not pay for a panel that cannot be approved and therefore suggest you view our accepted locations page to ensure that our panel is accepted in your county before attempting to participate in the panel.
Refunds are automatically processed and sent back to the original method of payment. It may take 3-5 business days for your refund to appear back on your payment method.
Diversified Educational Services must get additional information concerning your county, judge, adviser, or probation officer to verify that the panel has not been approved.
You may contact us to request a refund.
LIMITATIONS TO REFUND POLICY
We will honor all refund requests for up to 30 days after your purchase. After 30 days, we are unable to process a refund to your credit card. Please make sure to complete your class within 30 days of your purchase date or your guarantee will expire.
CHARGE BACK AND CREDIT CARD FRAUD
By registering on desacademy.com, you accept full liability for your purchases and agree to not chargeback or dispute your purchases. In the event that a user charges back a purchase from us after receiving their confirmation letter the court requiring your class will be notified and your letter of confirmation will no longer be valid. In the event a user commits credit card fraud, the user will be held accountable to the fullest extent of the law.
CREDIT CARD INFORMATION
To the extent that payment method or credit card-specific information is collected at the Website, said information will be kept in confidence and will not be shared with any third parties (other than consumer credit agencies) without your prior informed consent.